Business Operations Manager

Business Systems Manager

Drive Digital Transformation. Enable Operational Excellence. Shape the Future.
An exciting opportunity has arisen for an experienced Business Systems Manager to take ownership of a growing organisation's business systems landscape and play a pivotal role in driving operational efficiency, digital innovation, and business transformation.
This is a highly visible role, working across engineering, operations, projects, finance and IT to ensure technology solutions deliver real business value. With ERP at the heart of the organisation, you'll lead system improvements, process optimisation, integrations, governance, and future technology strategy.

The Role

As Business Systems Manager, you will:

• Lead and manage the organisation's ERP platform and wider application portfolio
• Drive continuous improvement initiatives across business processes and systems
• Develop system roadmaps, governance frameworks, and technology strategies
• Work closely with stakeholders to identify operational challenges and deliver effective solutions
• Manage system upgrades, enhancements, integrations, reporting, and data integrity
• Oversee relationships with software vendors, implementation partners, and support providers
• Champion automation, standardisation, and digital transformation projects
• Ensure systems remain secure, reliable, scalable, and aligned with business objectives

What We're Looking For

You'll ideally have:

• Proven experience managing ERP or business systems within a manufacturing, engineering, or operational environment
• Strong understanding of finance, supply chain, manufacturing, and project-based business processes
• Experience leading system upgrades, integrations, and transformation initiatives
• Strong stakeholder management and vendor relationship skills
• Excellent analytical, problem-solving, and communication abilities
• Experience translating business requirements into practical technical solutions

Desirable Experience

• Epicor ERP or similar enterprise platforms
• PLM, CRM, or engineering systems
• SQL, Power BI, reporting tools, or API integrations
• Experience within regulated or quality-focused manufacturing environments

About You

You are:

• Solutions-focused and pragmatic
• Organised and capable of managing multiple priorities
• A confident communicator across technical and non-technical teams
• Passionate about continuous improvement
• Collaborative, adaptable, and self-motivated

What's on Offer?

Excellent Work-Life Balance

• 37.5-hour working week
• Early finish every Friday
• Hybrid and flexible working arrangements
• 28 days annual leave
• Christmas shutdown
• Holiday purchase scheme

Comprehensive Benefits Package

• Matched pension contributions up to 6%
• Income protection
• Life assurance
• Employee Assistance Programme including remote GP access
• Share incentive and savings schemes
• Electric vehicle salary sacrifice scheme
• Wellbeing initiatives and mental health support
• Gym membership discounts
• High street discount platform
• Recruitment referral scheme
• Ongoing professional development opportunities
• Free onsite parking
• Regular social and sporting activities

Security Clearance

Due to the nature of the business, applicants must be eligible to obtain UK Security Clearance. Successful candidates will be required to demonstrate the right to work in the UK and provide evidence of UK residency for the previous five years.
If you're passionate about leveraging technology to improve business performance and enjoy working at the intersection of systems, people, and process improvement, we'd love to hear from you.