Client Charter

Placing our customers at the heart of all that we do

These charters are our minimum standards but, in addition, we must always ensure that we comply with all laws, human rights principles and Mane's internal policies and procedures; no one is authorised to violate them.

At Mane, our main objective is to continually improve and grow our business, whilst offering exceptional service to our customers. We recognise the need to be compliant and conform to the requirements of all relevant legislation, regulations, standards and other requirements to which we subscribe.

The safety of our workforce is a fundamental value. We place safety at the forefront of our business by committing to industry frameworks for continuous improvement.

We will be knowledgeable, professional and courteous in meeting the needs of our customers.

We embrace, uphold and display the highest standards of personal and professional ethics, honesty and trust.

We will be polite, friendly & helpful and will at all times exhibit customer friendly service skills and treat everyone with uncompromising respect, civility and fairness.

Mane does not promote a culture of gifts and entertainment. However, when we entertain clients and suppliers, we always follow applicable legislation and reasonable business practices. We adhere to the highest standards of integrity and transparency.

Wherever possible, without compromising our legal requirements and professional standards we strive to reduce the burden of unnecessary paperwork.

We will work in partnership with our customers to find 'win, win' solutions.

Portfolio of client services

To further support our clients, we have developed a range of services to complement our main offering. These services are about supporting our clients with the transformation agenda, whilst utilising the latest technology.

Portfolio of services

Our Commitments


We provide candidates with not just opportunities but also a pathway to meaningful careers, fostering personal and professional growth every step of the way.

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In our commitment to corporate social responsibility, we actively engage in initiatives that positively impact communities and the environment, reinforcing our dedication to creating a better tomorrow.

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We go beyond conventional solutions, to cultivate enduring partnerships, delivering not just talent, but sustainable value for our clients' continued growth.

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